Update Informasi Layanan YES (Yakin Esok Sampai) san SS (Super Speed) JNE per 6 Mei 2021

06 May 2021

No. 028/MRD-JNE/V/2021

Jakarta, 5 Mei 2021


Addressed to:

JNE Loyal Customers and Partners


Subject: Update on Service Information of YES (Sure Tomorrow Until) and SS (Super Speed) JNE as of May 6, 2021

Dear JNE Loyal Customers and Partners,

Along with this letter, we pray and hope that you will always be well and healthy to run your activities smoothly without any obstacle.

Regarding with the new regulation issued by the Minister of Transportation number PM 13/2021, the provisions on transportation restrictions during the Idul Fitri 1442 H homecoming period, in the context of preventing COVID-19 from 06-17 May 2021, there are restrictions on the operation of passenger aircraft which have an impact on the distribution of YES services and SS (Super Speed).

Referring to this policy, JNE is temporarily stopped shipments by using YES (Sure Tomorrow Until) and SS (Super Speed) services originating from the following cities and destinations (attached). The termination of YES and SS services will take effect on May 6, 2021, until further information is available. Information regarding services and shipping routes is subject to change from time to time according to local government policies.

Anticipating this matter, JNE will make every effort to be able to continue sending packages to their destination by implementing various strategies in distribution, namely:

  • Maximizing shipment by land using REG (Regular) services
  • YES and SS services outside the attached routes, can still be applied
  • Maximizing the use of accessible or open air transportation routes

JNE remains open and serves customer shipments, especially through Main Branch Offices and Representative Offices in each province even though there are access restrictions in some areas.

For this inconvenience, we sincerely apologize to all our loyal customers. We also urge you to continue to maintain your health and carry out the protocols recommended by the government so that together we can prevent the spread of the Covid-19 Virus.

Thank you for your attention.


Best Regards,

PT. Tiki Jalur Nugraha Ekakurir (JNE) Management

Doedi Hadji Sapoetra

Head of Marcomm Division



The following are some routes that cannot serve YES (Sure Tomorrow) and SS (Super Speed) shipments:  click here


Customer Care (62 21) 2927 8888