JNE Express

JNE Express Division serves shipments of time-sensitive packages and documents for domestic destinations via more than 1,500 exlusive service points, from pick-up to delivery, available throughout Indonesia. This Service uses the fastest transportation means available and serves a variety of services in line with the customers’ needs.

Terms and Conditions of Carriage

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Diplomat

DIPLOMAT is a service delivery of highly valued goods and documents directly handled by the JNE officers (hand carry) prioritizing the certainty, security and speed of delivery starting from the pick-up process until personally received by the recipients.

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Super Speed (SS)

SUPER SPEED (SS) is a package delivery service prioritizing speed to immediately reach the destinations based on the specified/agreed time.

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YES (Yakin Esok Sampai)

YES is a delivery service made based on the specified times to reach the destinations on the following day (including on Sundays and National holidays).

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REG (Regular)

REGULAR is a delivery service to the entire parts of Indonesia, within an estimated delivery times of 1-7 weekdays, depending on the destination zones.

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OKE (Ongkos Kirim Ekonomis)

OKE is a delivery service to the entire parts of Indonesia with more economical rates but with the delivery estimation times longer than the REGULAR Services depending on the destination zones.

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JNE Trucking (JTR)

JTR is a huge quantity/volume delivery service by land and sea at competitive prices.

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International Service

JNE International is a delivery service with abroad destination.

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Jesika

JESIKA (Jemput ASI Seketika or Mother's Milk Express Delivery)is a delivery service of mother’s milk from the mother’s location to the baby’s location.

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JNE Loyalty Card (Membership)

JNE Loyalty Card (JLC) is a membership program for JNE loyal customers.

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PESONA (Indonesian Cuisine and Snacks Order)

Now you can order the thousands kind of Indonesian specific cuisines and snacksonline from their original maker.

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JNE Online Payment (JOP)

JNE Online Payment (JOP) is ticketing and billing payment service such as online train ticket booking or PLN, TELKOM, and Speedy billings payment. JOP is available at selected JNE outlets across Indonesia.

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MyJNE

My JNE is an Android-based application which is connected to the phone numbers of JNE Express customers, including the sender and the recipient of shipments.

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Customer Care (62 21) 2927 8888