Super Speed (SS)

SUPER SPEED (SS) is a package delivery service prioritizing speed to immediately reach the destinations based on the specified/agreed time.

General Information:

  1. SS service is only available for certain destinations reached either through land or air transportation modes which have direct flights to those destinations.
  2. Service Level Agreement (SLA) of SS Service is maximally 24 hours right after the transaction/package is taken by the currier.
  3. At certain conditions, the estimated delivery time may take longer than 24 hours or when there is a special instruction from the costumers.
  4. Refund may be given when package delivery takes more than 24 hours or not in accordance with the requested time (special instruction).
  5. The sender will receive a notification due to the package delivery success through the sender’s hand phone which number is written on the transaction receipt.

 

Customer Care (62 21) 2927 8888