Yes, but it depends on the availability of wooden packing and bubble wrap at each agent.

For JNE Representative Office, it is free of charge. For JNE agent, it depends on the agent's policy; you can come and ask personally the agent or contact customer service for information.

Damage to goods can be confirmed to Customer Service for Claim. Compensation shall follow the provisions of claim and insurance prevailing and stated in SPP

Yes. It follows COD payment process by Recipient in Inbound provisions (please coordinate with NIDD team)

REG,OKE, JTR

Request for Pick Up can be made through JNE customer service 

At customer's request, our operation time is 24/7

JTR dalam proses pengirimannya melalui jalur darat dan laut (truk/kapal laut) bukan melalui udara (pesawat).